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Top Stories by PagerDuty Blog

The Chatbots Are Taking Over! By Christopher Tozzi Wouldn't it be great if there were tiny robots that kept track of what you were thinking, then helped you implement your plans automatically? Well, if you're an admin responsible for monitoring infrastructure, they exist. They're called chatbots, and they are the key to leveraging ChatOps in order to optimize your monitoring and incident management workflow. This post explains what chatbots and ChatOps do and why they're so valuable for organizations that are adopting DevOps practices. Defining Chatbots A "chatbot" can mean different things to different people. Broadly defined, a chatbot is any type of program that "talks" to humans. Chatbots have been around for a long time. If you grew up in the era when AOL still ruled the Internet, for example, you probably remember SmarterChild, a chatbot for the AIM instant me... (more)

From #BigData to #FastData | @CloudExpo #DevOps #AI #APM #Monitoring

Fast Data, Fast Monitoring By Christopher Tozzi Big data is old news. Today, the key to leveraging data effectively is to do fast data. In a similar fashion, traditional incident management-which entails collecting and analyzing large volumes of monitoring information-is no longer enough. Organizations must also now do "fast monitoring," which means not only collecting monitoring data; but making it actionable in real-time. This post examines what fast monitoring means, and explains how incident management teams can implement this approach to realize great benefits. Defining Fast... (more)

Incident Management for IoT | @ThingsExpo @PagerDuty #AI #IoT #M2M #API

Incident Management for IoT Today By Twain Taylor The Internet of Things (IoT) is starting to become very popular in the lives of people, and in enterprises globally. While it began as a novelty, more innovative and mission-critical use cases have been popping up lately. With the sheer variety of IoT devices available, the large amount of data that’s generated, and the various security vulnerabilities, companies that make IoT devices face a host of challenges that an incident resolution platform can help with. If you’re building an IoT system today, or have plans to build one in... (more)

Break Down the Silos: Correlate Data Between Vendors | @DevOpsSummit #DevOps #APM #Monitoring

Break Down the Silos: Correlate Data Between Vendors By Chris Riley Thanks to the DevOps movement, we now understand why software delivery chains that consist of a series of silos are bad. They complicate communication between different teams, leading to delivery delays, backtracking, and bugs. When it comes to incident management, there is another type of silo to contend with - the kind that separates incident management data from one vendor or product to another. These silos hamper incident resolution, as it makes it more difficult to collect and analyze monitoring data from mult... (more)

Trends in DevOps: Security

Here at PagerDuty, we’re pretty focused on being involved in the DevOps community by providing perspectives on where we’ve been, where we are and where we’re headed as a community — and of course hearing from the community as well! And, if you follow this blog you probably saw an earlier post recapping our Predictions and Trends in DevOps webinar, which brought together four DevOps thought leaders to give us their perspective on what’s happening in 2017 and beyond. If you haven’t already watched it, you can still catch it on-demand! In the first half of the discussion, we discus... (more)