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How to Learn from Failure in DevOps By Eric Bruno DevOps failure is a touchy subject with some, because DevOps is typically perceived as a way to avoid failure. As a result, when you fail in a DevOps practice, the situation can seem almost hopeless. However, just as a fail-fast business approach, or the "fail and adjust sooner" methodology of Agile often proves, DevOps failures are actually a step in the right direction. They're the first step toward learning from failures and turning your DevOps practice into one that will lead you toward even greater success, sooner rather than later. DevOps has its roots in Agile, where shorter development cycles with frequent feedback loops guide you quickly, over a period of time, toward product delivery that is more aligned with customer needs. The point of the feedback loop is to learn from your actions through customer feedb... (more)

Okay, Google. When Am I On-Call Next?

Is VoiceOps Ready for the Next Step? Imagine this: PagerDuty calls and a calm voice tells you that you have problems to pay attention to. Your internal response is perhaps not as calm and sounds something like this: “Aahh! I have to fix this!” “How should I fix this?” “Is this someone else’s problem? Can this be someone else’s problem?” Or some expletive I can’t publish here. The reality is that the rising DevOps movement means that responders aren’t limited to just solving problems from 9 to 5 in a cubicle. Smartphones, laptops, and fast home Wi-Fi enable and occasionally require p... (more)

Virtual Summit Heads to the UK

Virtual Summit is heading to the UK! Just like its sister event in the U.S., Virtual Summit UK has a packed lineup of practitioners and thought leaders to help equip you with the skills and insight you need to build your business of tomorrow. With two brilliant tracks, we have content for everyone—from executives to developers. You’ll learn how to make your organisation more successful in the digital world by transforming your operations and hear how the best are reimagining it for the future. Our lineup includes leaders from AWS, Intuit, Gainsight, Stripe, Slack, Dropbox, and m... (more)

What is PagerCon Anyways?

Inception Our first annual, internal conference, PagerCon, was held on November 18th, 2015 in San Francisco, followed by another event in Toronto on December 1st, 2015. So much of our company’s culture is focused around empathy, and PagerCon is at the cornerstone of how we show that internally. I (a member of the organizing committee) wanted to take the opportunity to reflect back on how far we have come as an organization to make this grassroots technical conference come to life and to provide inspiration for your own organization’s tech conference. The idea of PagerCon came ... (more)

Cutting Alert Fatigue | @DevOpsSummit @PagerDuty #AI #DevOps #Monitoring

This is a guest post by Ilan Rabinovitch, Direct of Product Management at Datadog. The convergence of rapid feature development, automation, continuous delivery, and the shifting makeup of modern tech stacks has pushed monitoring requirements to a potentially overwhelming scale. But while the systems you need to monitor are complex, your monitoring strategy doesn't have to be. At Datadog, we see the demand for monitoring at scale as a product of four changes: Increasing number of infrastructure components (microservices, instances, containers) Frequency of code and configuration... (more)